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Organizations invest in training because they need people to perform better, solve problems more effectively, and adapt to changing demands. My approach focuses on those outcomes. I begin by identifying the knowledge, skills, and performance gaps that are affecting results, then design learning experiences that address those specific needs.

Responsive

When organizations come to me, they are usually facing a specific challenge—employees need new skills, performance isn't where it should be, or existing training is not producing the desired results. My role is to identify the underlying knowledge and skills gaps and create learning solutions that address them in a practical, measurable way.

Quality

My results are learning and change-focused solutions that not only help people learn but helps them perform better, which is ultimately what delivers value to your organization.

Support

As business needs, technologies, regulations, and workforce requirements evolve, I work with clients to ensure solutions remain current, relevant, and aligned with organizational goals. This may include content updates, support materials and guides, accessibility reviews, new learning assets, performance support tools, or recommendations based on learner and stakeholder feedback.

About Insys Design Works

Need more details? Please check our full documentation for detailed information on how to get started with a free consultation.

About Me

I don't believe in developing training simply to check a box. I work closely with stakeholders and subject matter experts to understand what success looks like and then design learning experiences that help people apply new knowledge and skills on the job. Whether the audience is in business, industry, healthcare, government, or higher education, the focus is always on improving performance and achieving organizational goals.

Tess Crossen

CEO

With more than 25 years of experience in instructional design, curriculum development, and program management, I have helped organizations create solutions that support onboarding, professional development, compliance, leadership development, and organizational change. My approach combines proven instructional design practices with engaging learning strategies to ensure training is relevant, accessible, and effective.

Blog

Our Philosophy

Learning Designs for Change The focus of Insys Works is to provide our customers with high-quality designs and services. We offer custom course plans, blueprints, learning experiences, and learning objects. We possess nearly 20 years Read more

Get in Touch

Find us at the office

Tess Crossen, State College, PA

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