Resume
TESS CROSSEN
Senior Learning Experience Designer
I am an experienced Learning Experience Designer with 20+ years of experience in learning design and program management. I have provided leadership to a variety of corporate and higher education institutions, resulting in the successful implementation of learning experiences with improvements of at least 25% for global customers in 20 years.
Please download my detailed resume to learn about my projects and skills: Tess Crossen Professional Resume
Skills
Education
Masters
Instructional Systems Design 1999-2002
Instructional Systems Design 1999-2002
The Pennsylvania State University
CGPA:
Experience
1.
Insys Design Works, LLC
Senior Learning Experience Designer/Owner
05,
2023 -
,
Provides consultation and design services to universities and companies.
* Developed and managed instructional design initiatives that exceeded RFP standards and significantly enhanced workplace competencies by 30% in 10 years.
* Manage teams of designers to successfully launch 20 new training programs, resulting in a 30% increase in employee retention and a 15% decrease in training costs.
* Craft engaging and impactful instructional experiences and materials for corporate,medical, science, and technology fields, enhancing learning outcomes by 90% in 15 years.
*Streamline production of instructional media, reducing turnaround time by 50% and increasing overall client satisfaction.
2.
Johns Hopkins University Carey School Of Business
Learning Experience Designer
07,
2023 -
01,
1970
Designs and develops prototypes for research, leading to the implementation of newlearning strategies resulting in 25% decrease in course dropouts.
•Improves course completion rate by 25% through redesigning learning materials and incorporating interactive activities in 5 months.
•Collaborates with stakeholders to align content and context, leading to 95% employee satisfaction with learning experiences.
3.
Keiser University
Instructional Designer
09,
2020 -
05,
2023
Improved user experience by 30% through developing interactive learning experiences using Articulate Storyline and Captivate.
•Managed cross-functional teams to deliver over 100 courses on time and within budget,resulting in a 25% improvement in learning outcomes in 2 years
•Utilized innovative instructional design strategies to improve learner performance by 25%.
4.
Wiley Education
Instructional Designer
09,
2015 -
11,
2019
Led cross-functional teams to manage projects across multiple disciplines, resulting in the successful completion of 50 courses within budget and on time.
•Increased efficiency by 30% by developing multimedia for complex concepts in finance,accounting, law, ops management and supply chain.
5.
Eberly College Of Science
Director Of Online Learning
08,
2008 -
05,
2015
Increased revenues from $250K a semester to over $4.5 million by growing the college\'sportfolio.
•Maintained 100% retention rate for online learning department, ensuring faculty and staff satisfaction and success.
•Received 95% positive feedback from students by creating and teaching engaging courses in Liberal Arts, Hard Sciences, Government, and Business.